Connect Shopify orders to your systems (ERP, logistics, support, BI, risk)

Enable this ShopifyConnector Extension to turn every order change into an operational signal: creation, payment, edits, fulfillment, cancellations, risk updates, and continuous order updates.

Why enable this extension?

Because orders are the core event powering billing, warehouse execution, customer support, analytics, and fraud controls. Without real-time order signals you typically get:

Delayed invoicing.
Warehouse work started with incomplete data.
Cancellations not reflected in ERP/3PL.
Support teams lacking visibility.
Inconsistent reporting (orders vs payments vs fulfillment).
Late risk actions.

Shopify provides dedicated webhook topics for orders/*.

Keep your CRM/ERP aligned

With account lifecycle changes.

Enforce B2B governance

Locations, billing, tax registration, exemptions, and access roles.

Automate B2B onboarding

With fewer manual steps.

Improve reporting

By company / location / contact, not only by individual customers.

Real-world business use cases

1) ERP & invoicing (accounting-ready lifecycle)

Systems: Business Central, SAP, Odoo, local ERPs. Example: sc.orders/create creates the sales record; sc.orders/paid triggers invoicing; sc.orders/cancelled voids documents and prevents mismatches.

2) 3PL / WMS execution (pick-pack-ship and SLA)

Systems: 3PL, WMS, OMS, carriers. Example: sc.orders/paid (or create) starts execution; sc.orders/fulfilled and sc.orders/partially_fulfilled keep delivery status synchronized.

3) Support operations (visibility into edits and changes)

Systems: Gorgias, Zendesk, Intercom. Example: sc.orders/edited updates tickets automatically when admins change shipping, line items, or other order details.

4) BI / data warehouse (true funnel by stage)

Systems: BigQuery, Snowflake, Power BI, Looker. Example: model the funnel using create → paid → fulfilled, track cancellations, and measure time-to-fulfill with timestamps per stage.

5) Fraud & risk controls (stop bad shipments)

Systems: fraud tools, risk ops, alerting. Example: sc.orders/risk_assessment_changed triggers review and can pause fulfillment before shipment.

6) Payments & reconciliation (transaction traceability)

Systems: finance, reconciliation, BI. Example: sc.order_transactions/create logs transaction outcomes (success/failure/error) for accurate reconciliation.

7) Order status link re-requests (CX automation)

Systems: CX, notifications, support. Example: sc.orders/link_requested triggers secure re-sends or an automatic case.

8) Shopify Protect eligibility (when relevant)

Systems: risk ops, support, BI. Example: sc.orders/shopify_protect_eligibility_changed can drive internal workflows tied to eligibility changes.

Connect Shopify with your system

FAQ

Do I need sc.orders/updated if I already use sc.orders/create?

Often yes—many meaningful changes happen after creation. Shopify defines both topics.

What’s the difference between “paid” and “transactions”?

sc.orders/paid marks the order as paid; sc.order_transactions/create provides transaction-level outcomes for reconciliation.

How should we use risk events?

Use sc.orders/risk_assessment_changed to trigger review workflows and prevent shipping risky orders.

Real-world business use cases

Which events does this ShopifyConnector Extension enable?

sc.orders/create
sc.orders/updated
sc.orders/edited
sc.orders/paid
sc.orders/fulfilled
sc.orders/partially_fulfilled
sc.orders/cancelled
sc.orders/delete
sc.orders/link_requested
sc.orders/risk_assessment_changed
sc.orders/shopify_protect_eligibility_changed
(related) sc.order_transactions/create

Shopify scopes typically include read_orders (and some topics support marketplace/buyer membership variants).

Tell us your systems.

Connect Shopify orders to your systems (ERP, logistics, support, BI, risk)

Why enable this extension?

Keep your CRM/ERP aligned

Enforce B2B governance

Automate B2B onboarding

Improve reporting

Real-world business use cases

1) ERP & invoicing (accounting-ready lifecycle)

2) 3PL / WMS execution (pick-pack-ship and SLA)

3) Support operations (visibility into edits and changes)

4) BI / data warehouse (true funnel by stage)

5) Fraud & risk controls (stop bad shipments)

6) Payments & reconciliation (transaction traceability)

7) Order status link re-requests (CX automation)

8) Shopify Protect eligibility (when relevant)

Connect Shopify with your system

FAQ

Do I need sc.orders/updated if I already use sc.orders/create?

What’s the difference between “paid” and “transactions”?

How should we use risk events?

Real-world business use cases

Which events does this ShopifyConnector Extension enable?

We’ll propose the best integration plan.

Connect Shopify with your ERP or business systems